You may exchange any unworn, unwashed or defective merchandise within 14 days of the ship date. ALL RETURNS must be made within 14 days of the SHIP DATE or we will not honor the return. Upon receipt of your return. We will then offer an exchange option or refund. We are very strict on our 14 day return policy. This is due to very fast pace of moving inventory and high demands for product. No matter what the circumstances, we will not accept any returns past our 14 day mark. We feel it is unfair to bend rules for any customer and therefore we will not. We urge you to please not place an order unless you feel you can abide by this policy.
Still have questions?
Customer Service can be reached via email at generationsboutiquemn.com. We will respond to all inquires within 2-4 business days, but do not answer requests on weekends or holidays. If you need to contact us immediately about an order, we recommend calling our store front at 507-934- 7407. Please note that though we have a 14 day return policy,
ALL JEWELRY & SHOE SALES ARE FINAL and are not eligible for return. We do reserve the right to refuse any returns that we feel are not compliant with our policies. All merchandise is inspected before it is shipped.